“Users have heightened expectations that not only services and products, including medical devices, that they buy will meet their particular needs, but that they should also have had a major role in their development (Poolton and Ismail, 2000)”

This is a great quote - it seems common sense that those who will be affected most deeply by a product should have a hand in how it is designed. The photo is part of a stroke rehab device that I helped redesign- with people who had suffered a stroke. How much more could open design benefit those who can’t meet together to participate in more traditional co-design workshops?

Poolton, J. and Ismail, H. (2000) ‘New developments in innovation’, Journal of Managerial Psychology, Vol. 15, No. 8, pp. 795‐811